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    Overview of Afi technology and next-generation architecture

Application Backup

  • — Google Workspace (G Suite)

  • — Microsoft (Office) 365

  • — K8s Backup & Management

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From the blog

  • Google Workspace Backup Solutions Review
  • Microsoft Teams Backup: Options & Key Features
  • Can Ransomware Hit Your Microsoft 365 Data?

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Modern Reliable
cloud
backup
for partners.

Email Us Sign Up as Partner Now Super fast onboarding

Protect your customers
from new cloud threats

AI-based protection from new kinds of
ransomware targeting G Suite & O365

Powerful partner portal
& management toolset

Provision, monitor & manage O365 and
G Suite backup from a single cloud panel

New platform with
10s unique features

Powered by new container architecture;
2x faster & more reliable vs legacy services

Access Control & Audit

Access control for any type of user, including domain super admins Backup operator role (can backup & recover without viewing contents)

Single Pane of Glass

Office 365, G Suite and other workloads protection managed in one single UI

Instant Account Provisioning

Account in client’s domain not needed, add new clients nearly instantly (<1 min)

Unified Management

Manage backup & restore for all your customers without the need to have multiple G Suite/O365 admin accounts

Consolidated Monitoring

Consolidated protection status and licenses consumption monitoring for all customers

Partner Obsessive Service

In addition to the bullet-proof product reliability, we provide fast & responsive partner support service, partner account management, sales training and support.

Regular uptime checks Regular uptime checks
Technical support, 24/7
Partner sales support
API & integrations
99.999% Reliability

We resolve 95% of all technical support requests within less than 4 hours.

Our expert support team provides working solutions addressing your requests, instead of scripted answers.

We have a 100% issue resolution rate - whether a UI glitch or performance problems caused by Microsoft/Google API availability, our team works diligently to achieve a complete resolution.

Afi is committed to make all our partners successful.

We provide regular partner training sessions and training materials to help you and your team stay up to date.

Our partner account management team provides sales support when you need assistance acquiring new clients. We're happy to participate in Q&A sessions with your clients, or help arrange a demo/POC kick off.

We provide REST API and help you integrate Afi with your existing provisioning, management and other business systems.

We're happy to partner with you if you develop a software service and would like to build a custom integration that you and your customers will benefit from.

Afi is based on new distributed container architecture which is more suitable for SaaS data protection and helps deliver more reliable service vs. legacy competitors.

Thanks to the new architecture, our platform is scalable to 1,000,000s of users/machines without any reliability or performance impact.

Questions

Does Afi have a Partner Program?

Yes, we provide centralized backup management dashboard and provisioning, as well as special reseller pricing. Sign up at Afi Partner Portal to get details and access the program benefits.

Is there a minimal commitment or multi-year lock in?

No, there are is no minimal monthly partner fee (aka "commitment"). All partner agreements are month-to-month, cancellable at any time. We'll refund any pre-paid unused amounts if you or your clients cancel the subscriptions.

Do I need admin accounts in clients' domains to manage backups for them?

No, you don't need to have an account in your clients' Microsoft 365 / Google Workspace domains. You can onboard new clients by generating and sending them an onboarding link. Your clients can install Afi using the link and approve your access to their domain. Once you're granted the access, you can execute backup and restore, and manage protection based on the scope of permissions delegated to you by the client.

How do I / my clients pay for your backup service?

At the end of each month we'll send you a consolidated invoice detailing the number of licenses used by your clients. You can pay us using a credit card or bank wire.

We will send all invoices to you, and you will be responsible for for billing your clients.

Do you support monthly and annual billing options?

Yes, you can select custom invoicing terms for every client. We can invoice on a monthly or annual basis.

How long does it take to start reselling Afi backup service?

It takes approximately 1-2 minutes to sign up and start transacting. There are no long forms to fill, no minimal commitments or multi-year contracts.

What workloads do you support?

We develop backup for Microsoft 365, Google Workspace and K8s infrastructure.

We aim to provide full-fidelity recovery of all the workloads we support, for example we are the only vendor to backup and recover Google document IDs, we backup Exchange Online in-place archives, MS Teams 1-1 Chats, Private Channels, Legacy SPO sites, Calendars and Contacts.

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