So what are the best G Suite backup solutions available on the market? As part of the internal competitive assessment, we tested Google Apps backup solutions. Criteria for the benchmarking include:
- backup/restore operations speed
- reliability measured as backup success rate
- solution feature set
While Google states that Gmail provides 99.978% uptime with zero scheduled downtime for maintenance (no uptime figures are available for overall G Suite platform, there are multiple known
when Google lost its cloud customers' data.
Instances when Microsoft or Google lose customers' data are reported regularly, but importantly, most of them occur due to force majeure circumstances such as lightning blasts, massive power outages and fires. And as a matter of fact, most data losses in the cloud occur die to users' intentional (malicious) and unintentional (like accidental delitions) actions.
G Suite applications contain some of the most critical organizational data, including email messages, files and contacts. This data is most often lost due to user errors, ransomware and intentional deletions.
What do you need to do to recover lost Gdrive files, Gmail messages, Contacts and other data? In short, your chances of getting back the data depend on how much time has passed since the files were lost. In most cases, if you rely on native Google data protection, you are limited to 30 days after the data loss event.
More than 5 mln businesses use G Suite. Most of them rely on third party cloud-to-cloud backup tools (38%) as well as scripts and open source tools (5%), while 37% employ native G Suite data protection tools - including Google Vault.
What are advantages and disadvantages of different methods, and what are the risks in case you don't use any data protection?
More than 3 million of business customers trust G Suite with their data. However, they trust with cation - most of them keep backups of their G Suite data.
Why would anyone backup public cloud applications? Top reasons include user errors (deletions and overwrites), compliance requirements, employee departures (including the risk of malicious deletions), and caution on behalf of companies migrating from traditional on premise solutions to the cloud.
Microsoft announced that as of 13 October 2020 only versions of MS Office for Windows desktop that are in the mainstream phase (first 5 years) of their support life cycle will be able to connect to Microsoft Office 365 online services like Exchange, SharePoint and OneDrive. What does this mean for organizations planning to use perpetual licenses for O365?
Most cloud-to-cloud backup software vendors publish their list (undiscounted) prices, although some of them (e.g. Backupify) don't disclose even the list price levels.
When negotiating the deals, backup vendors often provide discounts to the list prices - the amounts depend primarily on the size of the deal and type of product (backup, DLP or administrative tools). The discounting policies depend on each vendor's sales and marketing focus - for example Spanning, which primariliy focuses on Enterprise, rarely sells for 100% of the list price, as most of their customers have 500 seats and are willing to negotiate.