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Google Chats

Afi backup for Google Chats contains user chats and chat spaces, including chat message file and image attachments, and user mentions, and allows to browse chat messages, search across messages and attachments, as well as export chat data in HTML format.

To enable Google Chats backup for your Afi tenant, please follow this guide.

Browse

You can restrict access to chat content for service administrators, access group operators, or even end-users on the Service → Settings → Access groups tab by disabling the Preview email and chats content access permission. Here is an example of chat browse view when content preview is restricted:

Info

Afi provides a configuration option to disable content preview during email and chat browse by default and enable it by click during data browse. Browse events without and with enabled content preview are audited and content preview status is included in the audit events details. Please contact the Afi Support to enable the feature.

Afi supports full-text search across chat message contents and message attachment names as well as allows to look up messages sent by or mentioning a specific user. Also, search scope can be limited to messages sent during a specified time period.

This example shows a basic search query to find all chat messages that contain the term proposal across the user's chat messages:

Here is a more advanced example with a search query to find chat messages that contain the term dreamcorp, mentioning a user with the michael term in their name/email, and sent between the 1st and 15th June 2024:

Export

Google Chats data can be exported in HTML format as a ZIP archive, which contains per-chat/space folders with the chat's HTML export as well as its messages attachments. A user can select individual chats/spaces or chat messages, as well as all chats/spaces in a backup, for export.

The screenshots below show an example of Google Chats export structure and contents:

Recover

Google Chats recovery is not supported at the moment due to the Google Chats API limitations.